We're here to help.

Have a question about your order, a product, or your ritual? We'd love to hear from you.

Email Us

The fastest way to reach us is by email. We respond to all inquiries within 1–2 business days.

support@glowlume.us

Order Issues

If you have a question about an existing order — tracking, delays, damages, or returns — please include your order number in your message so we can help you as quickly as possible.

Product Questions

Not sure which Lumé tool is right for your ritual? Tell us a little about your skin concerns or wellness goals and we'll point you in the right direction.

Response Time

We respond Monday through Friday, within 1–2 business days. We read and appreciate every message.

Thank you for being part of the Lumé community.