Shipping Policy
Thank you for choosing Lumé. Here's everything you need to know about getting your ritual delivered.
Processing
Orders are processed within 1–2 business days. You'll receive a confirmation email with tracking as soon as your order ships.
Delivery times
Standard shipping currently takes 7–14 business days within the United States. We believe in being upfront about timing rather than overpromising — and we'll keep you updated the whole way.
Shipping cost
Enjoy free standard shipping on all orders over $50. Orders under $50 are charged a flat rate calculated at checkout.
Tracking
Every order ships with tracking. If you haven't received your tracking number within 3 business days, please reach out and we'll sort it out right away.
Where we ship
We currently ship within the United States. If you're outside the US and would love Lumé, email us — we're expanding.
Questions?
We're here to help. Contact us at balceraka23@gmail.com and we'll respond within 24 hours.