Shipping Policy

Shipping Policy

Thank you for choosing Lumé. Here's everything you need to know about getting your ritual delivered.

Processing

Orders are processed within 1–2 business days. You'll receive a confirmation email with tracking as soon as your order ships.

Delivery times

Standard shipping currently takes 7–14 business days within the United States. We believe in being upfront about timing rather than overpromising — and we'll keep you updated the whole way.

Shipping cost

Enjoy free standard shipping on all orders over $50. Orders under $50 are charged a flat rate calculated at checkout.

Tracking

Every order ships with tracking. If you haven't received your tracking number within 3 business days, please reach out and we'll sort it out right away.

Where we ship

We currently ship within the United States. If you're outside the US and would love Lumé, email us — we're expanding.

Questions?

We're here to help. Contact us at balceraka23@gmail.com and we'll respond within 24 hours.